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Delivery Information

About Deliveries Shipped with Vibestash:

Vibestash Logistics is partnered with third party delivery service. Orders shipped by Vibestash Logistics will show as shipped with Vibestash.

Tracking Your Order

You can track your Vibestash order in Your Orders. If you need more detailed help with tracking your package, please call us at +91- 96603 74938 /+1- (332) 333-1306

Delivery Information

If no one is at the address when delivery is attempted, we will leave the package in a secure location. If no secure location is available, or the delivery requires someone to be present, Vibestash will send an e-mail to the e-mail address on file. We’ll make three delivery attempts on consecutive days. If the third delivery attempt is unsuccessful your package will be returned to Vibestash for a refund, in this situation will deduct the cost incur for delivery, rest money would be refundedYou may find that the tracking will sometimes show that a package has been delivered, but you haven’t received it. In these instances, check to see if the package was left with a receptionist or neighbour. Deliveries can occur between 6:00 a.m. and 10:00 p.m. local time. To avoid disturbing you, our drivers will knock on the door, ring the doorbell, or directly contact you for delivery only between the hours of 8:00 am – 8:00 pm local time, unless your delivery is scheduled or requires a signature. For scheduled and signature deliveries, our drivers will place a call to the phone number you provided for your order, but will not attempt to deliver the package outside the time frame of 8:00 a.m. to 8:00 p.m. unless they are able to reach you. You can visit Find a Missing Package That Shows As Delivered for more information. If you checked these places, and you still can’t locate your package, please contact us and we’ll be happy to look into it for you.

Weekend Delivery Preference

When adding a new address, you can choose whether or not you want to receive deliveries on weekends under the “Optional Delivery Preference” menu. You can update this preference via Manage Address Book.

Notifications

If you sign up for Shipment Updates via Text, you’ll also receive updates on your phone or other mobile device.
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